Guidance when you need it
A gentle guide to the questions we may discuss together
When you come to see us to arrange a funeral, our role is to guide you through each step with care and clarity. Many families tell us it helps to know in advance the kind of questions we may talk through.
There is never any pressure to have all the answers - these points are simply here to help you think about what feels right for you and your loved one.
To begin the arrangements and complete the necessary paperwork, we will usually ask for:
- Full name, including any middle or previous names
- Date of birth and home address
- Where they passed away and any details we may need to know
- GP information
- Your name and contact details as the main point of contact
- Whether a pre-paid funeral plan exists, and who it is with
- Whether there is a will, and who it's executers are
There is no rush with these decisions, We will talk through each option gently and clearly.
- Burial or cremation
- Preferred cemetery or crematorium
- Existing grave or new grave (if burial)
- Coffin or casket style - traditional, natural, colourful, or personalised
- Whether you would like to spend time with your loved one in the chapel of rest
These choices help shape the tone and feel of the funeral
- A suitable date and time
- Type of service - religious, non-religious, or a blend of both
- Where the service will be held - church, crematorium chapel, graveside, or another meaningful place
- Who will lead the service - minister, celebrant, or a family-led tribute
Many families find comfort in adding elements that reflect the life, chartacter, and wishes of their loved one
- Music - hymns, favourite songs, or live musicians
- Readings, poems or prayers
- Eulogy - who might write or speak
- Photo tributes or slideshow
- Order of service - whether you would like one designed and printed
- Flowers - family flowers, donations in lieu, or a mix of both
- Dress code - traditional, colourful, or something meaningful
We will help you choose what feels most appropriate and comfortable
- Type of hearse - traditional, alternative, or something personal
- Limousines for family and where they should collect from
- Whether the cortege leaves from a family home or meets at the venue
- Any special route you would like the procession to take
These decisions can be made at any time - now, later, or when you feel ready
- Committal preferences at the crematorium or graveside
- Ashes wishes - scattering, interment, keeping at home, or deciding later
- Wake or gathering - venue, catering, and timings
- Memmorial options - headstones, plaques, or keepsakes
We will guide you through each step so nothing feels overwhelming
- Registering the death and who will attend the appointment
- How many death certificates you may need
- Who will handle estate matters - family, exsecutors, or a solicitor
- Moimorial options - headstones, plaques, or keepsakes